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Policies

Payment Methods

We accept Visa, MasterCard, American Express credit cards, and PayPal

International Orders

We accept PayPal for international orders

All prices are in US dollars.

We accept orders by phone (800-JAM-CORP) or using our Secure Online Shopping cart

Shipping

JAM Engineering ships via UPS and USPS.  "JAM Flat Rate Shipping" is usually shipped USPS Priority. International orders are shipped via United States Postal Service  and have flat shipping rates applied.

Shipping times are an estimate.  Most orders take between 3-5 business days but shipping times may vary during peak shipping times/holidays/weather.

* Free Shipping applies to US Orders only, International orders are not eligible for free shipping.  For items listed as "Free Shipping" we will contact our International customers with the shipping costs after the order is placed.  

We process Free Shipping orders within 2 business days.  Next day shipping is only available for phone orders. After hour orders will be processed the next business day. Our hours are 9:00 – 5:00 PT, Monday through Friday.

Domestic orders are subject to a $3.99 handling charge.

International orders will have a $8.99 handling charge.

Warranty and Return Policies

Most parts are warranted by the manufacturer, usually for 90 days from the date of purchase unless specified otherwise. All of these warranties are included with your order as per manufacture warrantees. 

JAM ENGINEERING WARRANTY

It is JAM ENGINEERING’S goal to provide our customers with the highest quality products available. JAM warrants each new product it manufacturers to be free from defects in both workmanship and material to a period of ONE YEAR from date of purchase, provided that the product is properly installed and subjected to normal use and service and that the product is not modified or changed in any way.

Customers requiring warranty service should contact the dealer from whom they purchased the product. In turn the dealer will contact JAM ENGINEERING, and we will determine the method of satisfying the warranty. This warranty covers only the product itself and not the cost of installation or removal.

DISCLAIMER OF WARRANTIES

JAM ENGINEERING EXPRESSLY DISCLAIMS LIABILITY FOR ANY AND ALL CONSEQUENTIAL DAMAGES OCCASIONED BY THE BREACH OF ANY WRITTEN OR IMPLIED WARRANTY PERTAINING TO THIS SALE, IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT SOLD. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF.

RETURNS

New parts may be returnable within 30 days. Please call Customer Service at 800-JAM-CORP to discuss your order and to obtain an RMA number.

Returns will not be accepted without an RMA number. Once a New carburetor has had gas ran through it, it is not returnable. Once a rebuild kit has been opened it is not returnable.

Shipping charges are non-refundable.

Restocking fees may apply.